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Military Personnel Flight

About Us: The Military Personnel Flight is the strategic manager of military personnel programs for all Air Force units and some tenants, whether on the base, or geographically separated from MacDill AFB.

MPF will be closed on the following:

January 18, 2021

January 29, 2021

February 15, 2021

February 26, 2021

NOTICE: MPF Minimum Manning:
January 11-15, 2021


Open Mon-Fri

Walk-ins: 7:30-11am

 Appointments: 1-3pm 

CACs expiring within 30 days
Initial CAC issue
Initial issue or lost retiree, dependent or DAV cards. 

Please contact us at
or 813-828-2278/6673/8836, Mon-Fri, 7:30 am-3 pm
to schedule an appointment

Retiree, Dependent, DEERS Updates:

  • In accordance with current ID card policy all expired USIDs (i.e. retiree, 100% disability and dependent cards) will be honored DoD-wide until 30 Jun 2021.

  • TRICARE will accept claims regardless of the expiration date on the card. TRICARE coverage periods are based upon the date of separation in DEERS, which means a lapse in coverage should not occur.

  • The Military Personnel Flight has provided the below memo for members with expired cards to keep with them, to assist in communicating this policy exception to health care providers, commissary, etc.
    To view Expired Card Memo CLICK HERE

For all questions regarding dependent, retiree and 100% disabled cards or DEERS updates please reach us at or 813-828-2278/6673/8836,
Mon-Fri, 7:30 am-3 pm to speak to a technician.

Passport/Visa Information


Click above for information on making appointments, etc

CAC Card Requirements


RAPIDS Self-Service – 

ID Card Office Online

The following services are available online through MilConnect
  • Update your contact information
  • Update a family member’s contact information
  • Update your email address
  • Download Applications
  • Activate the PIV Authentication Certificate
  • Add PCC to UPN

Lost, Stolen, or CAC_Card.png

Confiscated CAC Cards:

Please Provide One of the Following:
  • A police report
  • A report from an installation security office
  • A statement/document(s) as provided by the Service/agency (e.g., counseling document)
  • A letter or memo from the member's security manager, Commander, First Sergeant, or the sponsoring TASS Trusted Agent. The letter or memo must be prepared on the activity's letterhead, dated, and signed with a wet signature or digitally signed using a CAC.

Military Personnel Organizational Emails:

Force Management
(Evals, Decorations,
Duty Status, SDAP, etc)
Customer Support
(ID Cards,
in processing, SGLI)
Career Development
Retentions (retire, separate,
re-enlist) and
Mr. Harland Smith:
SSgt Vincent Foulk:

*NOTE: Due to the volume of customers, please allow 24-48 hours for a Customer Support Representative to respond to your inquiry

Facility Information

8604 Hangar Loop Dr, Bldg 411, 1st Floor
MacDill AFB, FL  33621

813-828-2278 / 6673 / 8836

Hours of Operation:
  • Mon-Fri:
  • Appointments:
    1-3 pm
*Note: MPF will be closed to all customers on the 4th FRIDAY, FED HOLIDAYS & FAMILY DAYS.

Around MacDill

To view details on the event click on the event graphic.

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